{"id":2729,"date":"2026-10-06T10:37:06","date_gmt":"2026-10-06T10:37:06","guid":{"rendered":"https:\/\/sawaryn.com\/us\/?p=2729"},"modified":"2026-10-06T10:37:25","modified_gmt":"2026-10-06T10:37:25","slug":"poland-poc-agreements-liability","status":"publish","type":"post","link":"https:\/\/sawaryn.com\/us\/poland-poc-agreements-liability\/","title":{"rendered":"POC Agreements in Poland: How to Keep Pilot-Project Liability Proportionate"},"content":{"rendered":"<h1>POC Agreements in Poland: How to Keep Pilot-Project Liability Proportionate<\/h1>\n<p>You sign a PLN 50,000 proof-of-concept (POC) agreement with a penalty of PLN 5,000 for each day of delay. The clause was copied from a PLN 2 million implementation contract. After 10 days, the penalty equals your entire fee; after 30 days, it reaches three times your fee. We see this type of clause in roughly one in three templates sent to us by corporate customers.<\/p>\n<p>The problem is usually not bad faith. The project\u2019s scope and price shrink, but the liability provisions remain designed for a production system. If your IT or SaaS company is running a pilot for a large organization in Poland, the points below show which provisions to negotiate, what to propose instead, and how to explain the changes to the customer.<\/p>\n<h2>Key Polish Contract Concepts<\/h2>\n<table>\n<thead>\n<tr>\n<th>Concept<\/th>\n<th>What it means in a Polish POC agreement<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>Contractual penalty<\/strong><\/td>\n<td>An agreed amount payable for breach of a non-monetary obligation, such as delay or breach of confidentiality, whether or not the customer has suffered a loss.<\/td>\n<\/tr>\n<tr>\n<td><strong>Liability cap<\/strong><\/td>\n<td>An upper limit on financial liability, stated as an amount or as a percentage of the fee.<\/td>\n<\/tr>\n<tr>\n<td><strong>Judicial reduction of a penalty<\/strong><\/td>\n<td>Under Article 484 \u00a7 2 of the Polish Civil Code, a court may reduce a grossly excessive contractual penalty.<\/td>\n<\/tr>\n<tr>\n<td><strong>Indemnification<\/strong><\/td>\n<td>An obligation to cover costs and losses arising from third-party claims, commonly claims involving intellectual property (IP) rights.<\/td>\n<\/tr>\n<tr>\n<td><strong>Claims-handling procedure<\/strong><\/td>\n<td>Contractual rules for notice of a claim, control of the defense, cooperation, and settlement decisions.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>A POC is a test project intended to verify a technical or business hypothesis. Its agreement should reflect that purpose\u2014not simply reproduce the terms of a full implementation.<\/p>\n<h2>Why Implementation-Contract Terms Can Distort a POC<\/h2>\n<p>Large customers often develop templates for projects worth hundreds of thousands or millions of Polish zlotys. Those projects may involve months of implementation, data migration, and integration with production systems. If the same template is shortened for a pilot worth tens of thousands of zlotys without recalibrating its risk provisions, the contractor\u2019s exposure can become disproportionate to its fee.<\/p>\n<p>Three recurring problems are:<\/p>\n<ol>\n<li><strong>Fixed daily penalties carried over from a larger contract.<\/strong> A relatively short delay can produce a penalty exceeding the POC fee.<\/li>\n<li><strong>Unlimited IP liability without a claims process.<\/strong> The customer could settle a third-party claim without involving the contractor, then seek reimbursement.<\/li>\n<li><strong>No statement that the work is exploratory.<\/strong> Without one, the customer may argue that an unsuccessful test amounts to improper performance.<\/li>\n<\/ol>\n<p>The approved source points to limits used even in larger Polish public-sector IT contracts. A KSAP template for an ERP implementation caps liability at <strong>100% of the net implementation fee<\/strong>. In National Appeals Chamber matter KIO 3063\/24, the aggregate cap on contractual penalties was set at <strong>40% of the maximum fee<\/strong>. The argument for negotiation is straightforward: if large projects use fee-linked limits, a smaller POC should not automatically carry uncapped exposure.<\/p>\n<p><a href=\"https:\/\/sawaryn.com\/kontakt\/\">Contact us<\/a> if you would like us to review a POC template and identify changes to propose to the customer.<\/p>\n<h2>Contractual Penalties: Replace Open-Ended Exposure With a Calculation<\/h2>\n<h3>Run the numbers before signing<\/h3>\n<p>Consider a PLN 50,000 POC with a PLN 5,000 penalty for every day of delay:<\/p>\n<table>\n<thead>\n<tr>\n<th style=\"text-align:right\">Days of delay<\/th>\n<th style=\"text-align:right\">Total penalty<\/th>\n<th style=\"text-align:right\">Percentage of the POC fee<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"text-align:right\">10<\/td>\n<td style=\"text-align:right\">PLN 50,000<\/td>\n<td style=\"text-align:right\">100%<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align:right\">20<\/td>\n<td style=\"text-align:right\">PLN 100,000<\/td>\n<td style=\"text-align:right\">200%<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align:right\">30<\/td>\n<td style=\"text-align:right\">PLN 150,000<\/td>\n<td style=\"text-align:right\">300%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>A two- or three-week delay is not unusual in exploratory work. The source\u2019s position is that a penalty of 200\u2013300% of the fee, where the project has caused no production loss, is grossly excessive.<\/p>\n<p>Under <strong>Article 484 \u00a7 2 of the Polish Civil Code<\/strong>, a court can reduce a grossly excessive contractual penalty. Relevant considerations include the relationship between the penalty and actual loss, the value of the principal obligation, and the duration and nature of the breach. In judgment <strong>SA I AGa 130\/23 (2024)<\/strong>, the court reduced the penalty to <strong>one fifth<\/strong> of the amount claimed after considering its relationship to the value of the entire obligation.<\/p>\n<p>That is a negotiating point for the customer as well as the contractor: an aggressive clause may lead to litigation and an uncertain result rather than predictable protection. Court reduction is not, however, a substitute for negotiating a workable provision before signing.<\/p>\n<h3>Propose a different mechanism, not simply deletion<\/h3>\n<table>\n<thead>\n<tr>\n<th>Term<\/th>\n<th style=\"text-align:right\">Customer\u2019s template<\/th>\n<th style=\"text-align:right\">Proposed alternative<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Daily penalty<\/td>\n<td style=\"text-align:right\">PLN 5,000 fixed amount<\/td>\n<td style=\"text-align:right\">0.5% of the net fee per day<\/td>\n<\/tr>\n<tr>\n<td>Aggregate penalty cap<\/td>\n<td style=\"text-align:right\">None<\/td>\n<td style=\"text-align:right\">20% of the net fee<\/td>\n<\/tr>\n<tr>\n<td>Trigger<\/td>\n<td style=\"text-align:right\">Each day of delay<\/td>\n<td style=\"text-align:right\">Each day of delay\u2014unchanged<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>At a net fee of PLN 50,000, the proposed daily penalty is PLN 250 and the aggregate cap is PLN 10,000. The penalty still encourages timely performance, but its maximum is known.<\/p>\n<p>A possible trade-off is to increase a percentage-based daily rate\u2014for example, from 0.2% to 0.5%\u2014in exchange for an aggregate cap rising from 10% to 20%. The customer receives a stronger daily incentive; the contractor can quantify its maximum penalty exposure.<\/p>\n<p>The recommendations of the President of Poland\u2019s Public Procurement Office support tailoring contractual penalties to actual needs and risks and calculating their possible amounts under realistic scenarios before signature. Do that calculation for the delays the project might realistically encounter.<\/p>\n<h2>IP Claims: Agree on a Procedure Before a Dispute Arises<\/h2>\n<h3>The risk in an indemnity without claims handling<\/h3>\n<p>Corporate and public-sector templates can shift the full financial burden of third-party <a href=\"https:\/\/sawaryn.com\/publikacje\/jak-skutecznie-chronic-wlasnosc-intelektualna-w-firmie-it\/\">copyright infringement claims<\/a> to the contractor. The public-sector templates examined in the source\u2014from URPL, NIW, Gov.pl, NAWA, and NASK\u2014show a recurring pattern: responsibility for IP infringement, reimbursement of damages and legal costs, continued application after termination, and no process requiring the customer to involve the contractor before settlement.<\/p>\n<p>For a POC, imagine a pilot containing an open-source component. A licensor makes a claim against the customer. The customer settles without notifying the contractor and then seeks the full cost from it. The contractor has had no opportunity to assess the claim, manage the defense, or propose a replacement component.<\/p>\n<h3>A five-part claims-handling procedure<\/h3>\n<p>Present this as a way to make the agreed responsibility work in practice, not as a request to remove IP protection.<\/p>\n<table>\n<thead>\n<tr>\n<th>Provision<\/th>\n<th>What to agree<\/th>\n<th>Why it helps<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>1. Written notice<\/strong><\/td>\n<td>The customer notifies the contractor of a claim within an agreed period.<\/td>\n<td>The contractor needs notice to respond.<\/td>\n<\/tr>\n<tr>\n<td><strong>2. Right to take over the defense<\/strong><\/td>\n<td>The contractor may manage the dispute.<\/td>\n<td>It has direct knowledge of the technology.<\/td>\n<\/tr>\n<tr>\n<td><strong>3. Cooperation<\/strong><\/td>\n<td>The customer provides reasonable assistance in the proceedings.<\/td>\n<td>A defense may depend on information or actions within the customer\u2019s control.<\/td>\n<\/tr>\n<tr>\n<td><strong>4. No unilateral settlement<\/strong><\/td>\n<td>The customer does not settle without the contractor\u2019s consent.<\/td>\n<td>Both parties can assess the cost and terms before they are agreed.<\/td>\n<\/tr>\n<tr>\n<td><strong>5. Right to remedy<\/strong><\/td>\n<td>The contractor may modify the component, obtain a license, or replace it.<\/td>\n<td>A technical fix may resolve the issue without continuing the dispute.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>The customer retains a route to protection while the contractor gains a fair opportunity to respond to a claim it may have to fund.<\/p>\n<h3>Check open-source licenses during the pilot<\/h3>\n<p>The source emphasizes that a project\u2019s test status <strong>does not, by itself, protect against the consequences of an open-source license violation<\/strong>. Its identified risks and actions are:<\/p>\n<table>\n<thead>\n<tr>\n<th>License<\/th>\n<th>Risk identified for a POC<\/th>\n<th>Contractor action<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>GPL<\/strong><\/td>\n<td>Combining GPL and proprietary code may create source-disclosure obligations and conflict with a promised transfer of exclusive rights to the customer.<\/td>\n<td>List GPL components and analyze whether they are combined with closed-source code.<\/td>\n<\/tr>\n<tr>\n<td><strong>MIT<\/strong><\/td>\n<td>Missing attribution may raise concerns involving authors\u2019 rights.<\/td>\n<td>Include the license and author information with each distribution.<\/td>\n<\/tr>\n<tr>\n<td><strong>Apache 2.0<\/strong><\/td>\n<td>Omission of a required NOTICE file may affect rights to use the software; patent issues may also arise.<\/td>\n<td>Include the NOTICE file and information about the author, license, and modifications.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Gov.pl model clauses require a contractor to give the customer <strong>a list of open-source software used and its license terms<\/strong>, no later than delivery of the product for acceptance. POC agreements often lack such a provision. Adding one gives both parties a clearer record of the components delivered.<\/p>\n<h2>Set a General Cap\u2014and Define What the POC Must Deliver<\/h2>\n<h3>Link the liability cap to the fee<\/h3>\n<p>In IT contracts, a <a href=\"https:\/\/sawaryn.com\/publikacje\/jak-zabezpieczyc-odpowiedzialnosc-w-umowach\/\">liability cap<\/a> expressed as a percentage or multiple of the fee makes exposure easier to price. The source proposes <strong>200% of the fee<\/strong> as a level that is rarely problematic for the customer while giving the contractor a quantifiable limit.<\/p>\n<p>The cap should distinguish between categories:<\/p>\n<ol>\n<li><strong>Liabilities within the cap:<\/strong> delay, operational errors, and failure to meet service-level agreement (SLA) parameters.<\/li>\n<li><strong>Liabilities outside the cap:<\/strong> IP infringement arising from legal defects in the product, serious confidentiality breaches, and intentionally caused loss. <strong>Article 473 \u00a7 2 of the Polish Civil Code prohibits excluding liability for intentional misconduct.<\/strong><\/li>\n<li><strong>Lost profits:<\/strong> consider an express exclusion of liability for lost profits as a negotiating point.<\/li>\n<\/ol>\n<p>This allocation should be addressed expressly; a single broad cap may not reflect the risks the parties intend to treat differently.<\/p>\n<h3>Make an unsuccessful test a valid outcome<\/h3>\n<p>A POC tests a hypothesis. Finding that a technology does <em>not<\/em> meet the requirements can be a proper result of that work. If the contract is silent, the customer may instead allege improper performance.<\/p>\n<p>State that:<\/p>\n<ul>\n<li>the project aims to <strong>verify a specified technical or business hypothesis<\/strong>, not deliver a production-ready solution;<\/li>\n<li>a negative finding can constitute <strong>proper performance<\/strong>; and<\/li>\n<li>a report recording the results, positive or negative, is the final <strong>deliverable<\/strong>.<\/li>\n<\/ul>\n<p>The definition also matters to the agreement\u2019s classification under Polish law. Depending on its subject, a POC may be treated as a contract for a specific result\u2014for example, a report or prototype\u2014or as an obligation to carry out work with due care, such as conducting a study. A precise description of the required work and result helps prevent a dispute about what the contractor promised.<\/p>\n<h3>Address events outside the contractor\u2019s responsibility<\/h3>\n<p>Consider provisions excluding or limiting responsibility where appropriate for:<\/p>\n<ul>\n<li>force majeure;<\/li>\n<li>the customer\u2019s failure to cooperate, such as not providing a test environment, access, or data;<\/li>\n<li>zero-day vulnerabilities for which no patch is available; and<\/li>\n<li>acts of third parties for whom the contractor is not responsible.<\/li>\n<\/ul>\n<p>Exploratory projects are particularly exposed to unforeseen circumstances. The contract should say how these events affect performance and liability rather than leaving the entire issue unresolved.<\/p>\n<h2>How to Negotiate the Customer\u2019s Template<\/h2>\n<p>Attach a concrete alternative to each objection. \u201cWe cannot accept this penalty; we propose a fee-based daily rate and an aggregate cap\u201d gives the customer something it can assess. A list of general objections does not.<\/p>\n<p>A practical response can follow four steps:<\/p>\n<table>\n<thead>\n<tr>\n<th>Step<\/th>\n<th>Action<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>1. Start with agreement<\/strong><\/td>\n<td>Say which substantial parts of the template you can accept.<\/td>\n<\/tr>\n<tr>\n<td><strong>2. Prioritize<\/strong><\/td>\n<td>Identify three to five material issues, each with a short reason and replacement proposal.<\/td>\n<\/tr>\n<tr>\n<td><strong>3. Separate edits<\/strong><\/td>\n<td>Keep housekeeping changes distinct from changes to risk allocation.<\/td>\n<\/tr>\n<tr>\n<td><strong>4. Talk when the list is short<\/strong><\/td>\n<td>Once two or three issues remain, propose a call rather than another full exchange of drafts.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Before signing, check the following:<\/p>\n<ul>\n<li>Are daily contractual penalties tied to a <strong>percentage of the fee<\/strong> rather than an inherited fixed amount?<\/li>\n<li>Is there an <strong>aggregate penalty cap<\/strong>, such as 10\u201320% of the fee?<\/li>\n<li>Does the IP clause include <strong>notice, defense, cooperation, settlement, and remedy procedures<\/strong>?<\/li>\n<li>Is there a <strong>general liability cap<\/strong> linked to the fee?<\/li>\n<li>Does the agreement state that this is a <strong>test<\/strong> and that a negative finding can be a valid result?<\/li>\n<li>Have you read <strong>every appendix<\/strong>, including anti-corruption policies, supplier codes, and security requirements?<\/li>\n<li>Is there a <strong>list of open-source components and applicable license terms<\/strong>?<\/li>\n<li>Does the agreement address <strong>force majeure, lack of customer cooperation, and other relevant grounds limiting responsibility<\/strong>?<\/li>\n<\/ul>\n<p>Do not treat appendices as administrative paperwork. A security appendix or supplier policy can impose obligations and penalties more onerous than those in the main agreement.<\/p>\n<h2>How We Can Help<\/h2>\n<p>We review POC templates for IT and SaaS businesses, including companies negotiating with large corporate customers in Poland. Our work can cover:<\/p>\n<ol>\n<li><strong>Template review:<\/strong> identifying disproportionate risks and drafting reasoned alternatives.<\/li>\n<li><strong>Negotiation support:<\/strong> helping your team negotiate or conducting discussions with the customer.<\/li>\n<li><strong>Reusable responses:<\/strong> preparing internal comments for clauses you encounter repeatedly.<\/li>\n<li><strong>Appendix review:<\/strong> checking policies, supplier codes, and security schedules for additional obligations.<\/li>\n<li><strong>Open-source provisions:<\/strong> drafting pilot-stage terms addressing OSS components and related responsibility.<\/li>\n<\/ol>\n<p>Negotiating these clauses may take a few hours of legal work; leaving an uncapped risk in place may cost several times the project fee if it materializes. We focus on provisions where the risk arises rather than producing documents \u201cjust in case.\u201d<\/p>\n<p><a href=\"https:\/\/sawaryn.com\/kontakt\/\">Send us your POC agreement template<\/a>, and we can identify the clauses worth changing and how to explain those changes to the customer.<\/p>\n<h2>The Two Mechanisms to Prioritize<\/h2>\n<p>A POC is not merely a smaller implementation. Its exploratory purpose, expected result, and project value call for liability terms suited to the pilot.<\/p>\n<p>First, <strong>calculate contractual penalties<\/strong>: use a fee-linked rate, negotiate an aggregate cap, and test realistic delay scenarios. Second, <strong>structure IP claims<\/strong>: agree who gives notice, who manages the defense, who may settle, and whether the contractor can remedy the issue.<\/p>\n<p>These changes need not remove the customer\u2019s protection. They make the process clearer and the contractor\u2019s risk easier to quantify and include in the project price.<\/p>\n<h2>Frequently Asked Questions<\/h2>\n<p><strong>Can I negotiate a large customer\u2019s standard POC agreement?<\/strong><br \/>\nYes. Corporate and public-sector templates can be modified. Focus on a small number of specific, justified changes and provide replacement wording or a clear alternative mechanism. Changing how a penalty is calculated is often an easier proposal to discuss than deleting it altogether.<\/p>\n<p><strong>What liability cap should I propose?<\/strong><br \/>\nThe source proposes around <strong>200% of the contract fee<\/strong> as a negotiable general cap. It also points to limits of <strong>40\u2013100% of fees<\/strong> in the cited public-sector IT examples and argues that a smaller POC should not carry higher exposure simply because an implementation template was reused. Specify what falls inside and outside the cap, including intentionally caused loss under Article 473 \u00a7 2 of the Polish Civil Code and the identified IP risks.<\/p>\n<p><strong>What if the customer refuses to change a daily penalty?<\/strong><br \/>\nOffer a trade-off: a higher percentage-based daily rate, such as 0.5% instead of 0.2%, in return for an aggregate cap such as 20% of the fee. Show the customer the total under realistic delays. Article 484 \u00a7 2 allows a court to reduce a grossly excessive penalty, but relying on litigation gives neither party the same certainty as a negotiated calculation.<\/p>\n<p><strong>Does a negative POC result mean the contractor has failed?<\/strong><br \/>\nNot if the agreement defines verification of the hypothesis as the work and accepts a negative finding, documented in the final report, as proper performance. Without that wording, the customer may allege improper performance. Define the deliverable before work starts.<\/p>\n<p><strong>Do Polish courts actually reduce contractual penalties?<\/strong><br \/>\nThey can under Article 484 \u00a7 2 of the Polish Civil Code. In <strong>SA I AGa 130\/23 (2024)<\/strong>, the court reduced the claimed penalty to one fifth. Proceedings may nevertheless take months or years and impose costs on both sides. Negotiate a proportionate clause rather than planning to rely on a later court reduction.<\/p>\n<p><strong>How can I raise these issues without damaging the commercial relationship?<\/strong><br \/>\nBegin by confirming that you accept most of the terms. Present a short, numbered list of substantive changes with alternatives, separate it from housekeeping edits, and suggest a call when only two or three points remain. That frames the discussion around workable solutions rather than a rejection of the customer\u2019s template.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>See how to negotiate penalties, liability caps and IP claims procedures for a POC in Poland, and document when a negative test is a valid result.<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","sip_alt_url":"https:\/\/sawaryn.com\/publikacje\/umowa-poc-kary-odpowiedzialnosc\/","sip_en_pl_url":"https:\/\/sawaryn.com\/en\/publikacje\/poc-agreements-poland-pilot-liability\/","sip_pair_uuid":"9624263b-a0ca-4f6c-ab3b-f78baeab6fbc","sip_pair_state":"verified"},"categories":[1],"tags":[1241,266,1245,1242,746],"specialization":[5],"practice_area":[],"class_list":["post-2729","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-copyright-law","tag-intellectual-property","tag-it-implementation-agreement","tag-license","tag-sla","specialization-contracts"],"acf":[],"_links":{"self":[{"href":"https:\/\/sawaryn.com\/us\/wp-json\/wp\/v2\/posts\/2729","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sawaryn.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sawaryn.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sawaryn.com\/us\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/sawaryn.com\/us\/wp-json\/wp\/v2\/comments?post=2729"}],"version-history":[{"count":1,"href":"https:\/\/sawaryn.com\/us\/wp-json\/wp\/v2\/posts\/2729\/revisions"}],"predecessor-version":[{"id":2730,"href":"https:\/\/sawaryn.com\/us\/wp-json\/wp\/v2\/posts\/2729\/revisions\/2730"}],"wp:attachment":[{"href":"https:\/\/sawaryn.com\/us\/wp-json\/wp\/v2\/media?parent=2729"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sawaryn.com\/us\/wp-json\/wp\/v2\/categories?post=2729"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sawaryn.com\/us\/wp-json\/wp\/v2\/tags?post=2729"},{"taxonomy":"specialization","embeddable":true,"href":"https:\/\/sawaryn.com\/us\/wp-json\/wp\/v2\/specialization?post=2729"},{"taxonomy":"practice_area","embeddable":true,"href":"https:\/\/sawaryn.com\/us\/wp-json\/wp\/v2\/practice_area?post=2729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}